T'S & C'S

Last updated: [25/9/26]

Welcome to NXT REP. These Terms & Conditions apply to your use of our website and to any purchases made through our online store.

By using our website or placing an order, you agree to these Terms & Conditions. Please read them carefully before making a purchase.

1. About Us

This website is operated by:

NXT REP
[Company Number:17058665]

Throughout these Terms & Conditions, “NXT REP”, “we”, “us” and “our” refer to the business operating this website. “You” and “your” refers to the customer or website user.

2. Products

We aim to ensure that all product descriptions, images, colours and sizing information displayed on our website are as accurate as possible.

However, colours may appear slightly different depending on your device or screen settings.

We reserve the right to update product information, availability and pricing where necessary.

All products are subject to availability.

3. Orders

When you place an order through our website, you are making an offer to purchase the products selected.

Once your order has been received, you will receive an order confirmation by email. This confirms that we have received your order but does not necessarily mean that the order has been accepted.

A contract between you and NXT REP is formed when we confirm that your order has been accepted and is being processed.

We reserve the right to cancel an order where, for example, a product is unavailable, a pricing error has occurred or we are unable to fulfil the order.

If we cancel an order after payment has been taken, you will receive a full refund.

4. Pricing & Payment

All prices displayed on our website are shown in [GBP (£)] unless otherwise stated.

We reserve the right to change prices at any time. Price changes will not affect orders that have already been confirmed.

Payment must be made at the time of placing your order using one of the payment methods available at checkout.

5. Delivery

We aim to dispatch orders within [3] working days.

Estimated delivery times will be provided at checkout or in your order confirmation.

Delivery times are estimates and may occasionally be affected by circumstances outside our control.

You are responsible for providing accurate delivery information when placing your order.

If you believe your order has been delayed, lost or delivered incorrectly, please contact us at [email address].

6. Returns & Cancellations

If you purchase from us online, you generally have the legal right to cancel your order within 14 days of receiving your goods, without needing to provide a reason. You then have a further 14 days to return the goods.

Returned items should be:

Unworn and unused
In their original condition
Returned with original packaging and labels where reasonably possible

You may handle an item as you would in a shop to check its size, appearance and suitability. However, you may be responsible for any reduction in value resulting from handling beyond what is reasonably necessary.

To request a return, please contact support@nxtrep.co.uk with your order number and details of the item you wish to return.

Faulty or Incorrect Items

If your item is faulty, damaged, not as described or the incorrect item has been supplied, please contact us as soon as possible.

Your statutory consumer rights are not affected by anything contained within these Terms & Conditions. Businesses cannot exclude their responsibility for faulty or misdescribed goods.

7. Refunds

Once your returned item has been received and checked, we will process your refund in accordance with your legal rights.

Where a customer exercises their statutory right to cancel an online order, refunds should generally be made within 14 days of receiving the returned goods, and the cost of standard delivery must also be refunded.

Refunds will normally be made using the original payment method.

8. Exchanges

We are happy to offer exchanges subject to availability. Please contact us at [email address] before returning your item.

9. Discount Codes & Promotions

Discount codes must be entered at checkout and cannot be applied retrospectively unless we agree otherwise.

Unless specifically stated, discount codes cannot be combined with other offers.

We reserve the right to withdraw or amend promotional offers at any time, although this will not affect orders that have already been confirmed.

10. Website Use

You agree not to misuse our website, attempt to gain unauthorised access to any part of the website or knowingly introduce malicious or harmful material.

We aim to keep our website available and accurate, but we do not guarantee that the website will always be available or completely free from errors.

11. Intellectual Property

All content on this website, including photography, graphics, logos, branding, product imagery, text and designs, belongs to NXT REP or our relevant content suppliers unless otherwise stated.

You may not reproduce, copy, distribute or commercially use our content without our prior written permission.

12. Liability

Nothing in these Terms & Conditions affects your statutory rights.

We do not exclude or limit liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

Consumer contracts must also be fair and transparent, and unfair terms may not be enforceable.

13. Events Outside Our Control

We will not be responsible for delays or failures caused by circumstances outside our reasonable control, including natural disasters, serious disruption to delivery services, strikes, technical failures or other events beyond our control.

14. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes will be subject to the jurisdiction of the courts of England and Wales, subject to any mandatory consumer rights that apply to you.

15. Contact Us

If you have any questions about these Terms & Conditions, please contact:

Email: support@nextrep.co.uk

pRIVACY POLICY

Last updated: [25/9/2026]

NXT REP respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what information we collect, how we use it, who we may share it with and the rights you have in relation to your personal data.

We aim to keep this policy clear and easy to understand. UK privacy guidance requires businesses to provide clear information about how personal data is collected and used.

1. Who We Are

NXT REP is the organisation responsible for your personal information.

NXT REP

support@nxtrep.co.uk
[Company number, 17058665]

For privacy-related questions, please contact us using the details above.

2. Information We Collect

When you use our website or purchase from us, we may collect information such as:

Your name
Billing and delivery address
Email address
Telephone number
Order and purchase information
Payment information
Account information, if you create an account
Messages or enquiries you send to us
Information you provide when signing up to our marketing
Website usage and technical information, such as IP address, browser type and device information

We only collect information that is relevant to operating our business and providing our services.

3. How We Use Your Information

We may use your personal information to:

Process and fulfil your orders
Take and process payments
Arrange delivery
Communicate with you about your order
Respond to enquiries and customer service requests
Manage your customer account
Process returns and refunds
Improve our website, products and services
Prevent fraud and protect our website
Send marketing communications where you have given permission or where we are otherwise legally permitted to do so
Meet our legal and accounting obligations

Our privacy information needs to explain the purposes for processing personal data and the relevant lawful basis for that processing.

4. Legal Basis for Using Your Information

Depending on why we are using your information, we may rely on one or more of the following legal bases:

Contract: We need to use your information to process and fulfil an order you have placed with us.

Legal obligation: We may need to retain or provide certain information to comply with legal, tax or accounting requirements.

Legitimate interests: We may use information where it is necessary for our legitimate business interests, provided those interests do not override your rights.

Consent: Where required, we will ask for your consent before using your information for certain purposes, such as particular marketing activities or non-essential cookies.

5. Marketing

If you choose to subscribe to NXT REP marketing communications, we may send you information about products, launches, promotions and other updates.

You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us.

We will not sell your personal information to third parties.

6. Who We Share Your Information With

We may share relevant personal information with trusted third parties where necessary to operate our business.

This may include:

Payment providers
Website and e-commerce providers
Delivery and courier companies
Email and marketing platforms
Website analytics providers
IT and technical service providers
Professional advisers where necessary
Government bodies, regulators or law enforcement where legally required

We only share information where there is a legitimate reason to do so and expect our service providers to handle personal information securely.

7. Payment Information

Payments made through our website may be processed by third-party payment providers.

Where payment information is processed by a payment provider, your payment details may be handled directly by that provider in accordance with its own privacy policy and security requirements.

[Insert actual payment providers used by NXT REP, e.g. Stripe, PayPal, Klarna, etc.]

8. Cookies

Our website may use cookies and similar technologies to ensure the website works properly, remember preferences, understand how visitors use our website and, where permitted, support marketing and advertising.

Some cookies are necessary for the website to function. Other non-essential cookies may require your consent.

The ICO states that visitors should be told about cookies and that non-essential cookies generally require user agreement.

[If your website has a separate Cookie Policy, add a link here.]

9. How Long We Keep Your Information

We only keep personal information for as long as necessary for the purposes for which it was collected, including meeting legal, accounting and reporting requirements.

How long we keep information will depend on the type of information and why we need it.

When information is no longer required, we will securely delete or anonymise it where appropriate.

10. Keeping Your Information Secure

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure.

11. Your Rights

Depending on the circumstances, you may have rights including:

The right to access the personal information we hold about you
The right to ask us to correct inaccurate information
The right to request deletion of your information
The right to restrict certain processing
The right to object to certain processing
The right to data portability
The right to withdraw consent where we rely on consent

These rights are part of the information businesses should explain to individuals under UK data-protection rules.

To exercise your rights, please contact:

[EMAIL ADDRESS]

We may need to verify your identity before completing certain requests.

12. Complaints

If you have concerns about how we use your personal information, please contact us first so that we can try to resolve the issue.

You also have the right to complain to the UK's data protection regulator:

Information Commissioner's Office (ICO)

ICO — Make a complaint

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal requirements.

The latest version will always be published on this page, with the date of the most recent update shown at the top.

The ICO recommends reviewing privacy information regularly and updating it when processing activities change.

14. Contact Us

If you have any questions about this Privacy Policy or how we use your personal information, please contact:

NXT REP
Email: [support@nxtrep.co.uk]